Welcome to The DFW Limo. By accessing or using our website, booking our transportation services, or communicating with our team, you agree to comply with and be bound by these Terms and Conditions. These terms govern reservations, transportation services, vehicle use, payments, cancellations, and related services provided by The DFW Limo.
Booking and Reservations
All transportation reservations are subject to vehicle and chauffeur availability. Customers are responsible for providing accurate information when making a reservation, including pickup and drop-off locations, dates, times, passenger numbers, vehicle preferences, and contact information. The DFW Limo reserves the right to modify or cancel a reservation when necessary due to incorrect information, unavailable vehicles, payment issues, safety concerns, or circumstances beyond our control.
Transportation Services
Our services may include airport transportation, corporate transportation, weddings, special events, hourly transportation, group transportation, holiday transportation, and other private transportation services. The specific vehicle provided may vary based on availability, operational requirements, and the reservation details. We will make reasonable efforts to provide the requested vehicle or a comparable alternative when necessary.
Passenger Responsibilities
Passengers are expected to behave responsibly and comply with all instructions provided by The DFW Limo and its chauffeurs. Customers may be responsible for damage to vehicles caused by themselves or members of their party. Illegal activity, unsafe behavior, excessive disorder, or misuse of the vehicle may result in termination of service without refund.
Payments and Charges
All transportation fees, deposits, and applicable charges must be paid according to the terms provided at the time of booking. Additional charges may apply for extra stops, waiting time, extended service, additional hours, cleaning, vehicle damage, or other services requested after the original reservation. Prices and applicable fees may vary depending on vehicle type, service duration, location, date, and availability.
Cancellations and Changes
Cancellations and reservation changes are subject to the cancellation and booking policies applicable to the service reserved. Any applicable cancellation fees, deposits, or refunds will be determined according to the terms provided at the time of booking. Changes to pickup locations, times, vehicle requirements, or passenger numbers may affect availability and pricing.
Airport and Pickup Policies
Customers are responsible for providing accurate pickup information and being available at the scheduled pickup location. Airport pickups may be subject to airport regulations, designated pickup areas, traffic conditions, and waiting-time policies. Delays caused by inaccurate information, failure to communicate changes, or circumstances outside The DFW Limo’s control may result in additional charges.
Vehicle and Chauffeur Service
The DFW Limo reserves the right to substitute a vehicle with a comparable vehicle when necessary due to maintenance, availability, mechanical issues, safety requirements, or unforeseen circumstances. Our chauffeurs are responsible for providing professional transportation while following applicable traffic laws and safety regulations.
Limitation of Liability
The DFW Limo strives to provide reliable and timely transportation services but cannot guarantee arrival times in situations involving traffic, weather, road closures, accidents, airport delays, mechanical problems, or other circumstances beyond our reasonable control. To the extent permitted by applicable law, The DFW Limo shall not be responsible for indirect, incidental, special, or consequential losses arising from the use of our services.
Personal Belongings
Customers are responsible for their personal belongings during transportation. The DFW Limo is not responsible for items that are lost, left behind, damaged, or stolen unless otherwise required by applicable law. Customers should check the vehicle carefully before leaving.
Intellectual Property
All content on The DFW Limo website, including text, images, graphics, logos, trademarks, designs, and other materials, is owned by The DFW Limo or its respective licensors. Unauthorized reproduction, modification, distribution, or use of this content is prohibited.
Privacy
Your use of our website and services is also subject to our Privacy Policy. The Privacy Policy explains how we collect, use, store, and protect personal information submitted through our website, booking forms, and other communication channels.
Changes to These Terms
The DFW Limo may update these Terms and Conditions from time to time to reflect changes to our services, policies, or legal requirements. Updated terms will be published on this website with the revised date. Continued use of our website or services after changes are posted constitutes acceptance of the updated terms.
Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with the applicable laws and regulations governing The DFW Limo’s operations. Any disputes shall be handled in accordance with applicable law and the appropriate jurisdiction.
Contact Us
If you have questions regarding these Terms and Conditions, your reservation, or our transportation services, please contact The DFW Limo through the contact information provided on our website. We are committed to providing professional assistance and addressing customer concerns.